Privacy Policy

Article 1 General provisions

    At we are committed to ensuring the confidentiality and protection of your personal data, in our capacity as the Administrator of the personal data you provide to us.

    This Policy explains when and why we collect personal information (“personal information” and “personal data” are used as identical terms in this Policy) about people who visit our site and use our services, how we use it, the conditions under which we may disclose it to others and how we keep it safe.

      We may change this Policy at certain times, so please make sure you are familiar with the current Privacy Policy. By using our site and the services provided through it, you agree to be bound by this policy.

    Any questions regarding this Policy may be sent to e-mail:

 Article 2 About us

    We are, and we provide services, products, or general information about our scope of activity.

    The registered office address is: 108, Tsar Samuil, 1202 Centre, Sofia. When we use “we” and “us” and the corresponding verb forms in the text below, we mean

 Article 3 How we collect personal information from you

    We obtain information about you when you use our website, for example when you send an enquiry to receive an offer/information, or in the process of requesting, ordering and using the services provided on the website.

 Article 4 What kind of personal information we collect

    We only collect basic personal data about you which does not include special categories of personal data (“sensitive data”). The personal information we collect may include your name, address, e-mail address, telephone number, other data required by the Accountancy Act and other acts, and information about which pages were visited and when.

 Article 5 Why we need your data

    We need to know your personal data in order to provide you with the services offered through this website, within the framework of a contract entered into between us in connection with their provision, and information that you have requested or for which you have expressly agreed. We shall not collect personal data that we do not need for the above purposes.

 Article 6 How your information is used

    We may use your information to:

  • Provide the services you have requested, including to process your orders and to fulfil our obligations arising from the contractual relationship between us;
  • Provide new information directly related to services you have requested;
  • Respond to enquiries and provide you with information you have requested, including assistance in resolving issues arising in relation to your enquiries;
  • Use re-marketing through trusted sites, including Google AdWords and Facebook;
  • Seek your views or comments on the services and products/training we provide;
  • Perform statistical analysis and other analytics to improve our services;
  • Safeguard your interests in relation to your use of our website or services;
  • Inform you of any changes to our terms and conditions, privacy policy or services.

 Article 7 How long we keep your information

    We keep your personal data only as long as and for as long as it is necessary for the relevant activity for which it was provided or as long as it is provided for in a contract entered into between us, subject to the requirements and terms thereof provided for in the Accounting Act, tax acts and other applicable regulations in the Republic of Bulgaria.

      The data you have provided for marketing purposes shall be kept until you notify us that you no longer wish to receive the relevant information from us.

    Once the purposes of processing your personal data have been achieved, we shall destroy them.

 Article 8 Who has access to your information

    We shall not sell, rent or share your information with third parties for marketing purposes.

    We may pass your information to third-party service providers, subcontractors and other related organisations solely for the purpose of carrying out tasks and providing services to you on our behalf.

    However, when we use third-party service providers, we only disclose the personal information that is necessary to provide the service and we have entered into a contract with the third party that requires them to keep your information safe and not use it for their own direct marketing purposes.

    We shall not provide your information to third parties for their marketing purposes unless you have requested so, or it is required by law, court order, or to prevent fraud or other crime.

    We work with various third-party service providers to provide you with reliable services with due quality. When you enquire about any of these services or purchase one, the relevant third-party service provider will use your data to provide you with information and to fulfil their obligations arising in this respect under contracts entered into with them. In some cases, they shall act as the data administrator of your information, therefore we recommend that you read their Privacy Policy. These third-party service providers shall share your information with us, and we shall use it in accordance with this Privacy Policy.

    Disclosure of your data to government authorities may only be made in the cases provided for by law and to the extent not exceeding the purposes for which it was requested.

    The Commission for Personal Data Protection exercises statutory control over the processing of personal data and we provide full access to the personal data records we keep under the statutory conditions thereof.

 Article 9 Where we process your data

    All personal data we process is processed in Bulgaria, but for hosting and maintenance purposes this information is located in Bulgaria. Third parties shall not have access to your personal data, except where required by law.

 Article 10 In which cases we will contact you

    You have a choice whether or not to receive information from us.

    We may contact you freely when and to the extent it is necessary for the performance of the services you have requested, the obligations under a contract entered into between us, to provide new information directly related to services you have requested, in response to your inquiry, for the purpose of safeguarding your interests in connection with your use of our site or services, or based on a legal requirement. We shall have the right to send you an e-mail newsletter about new developments from the site to which newsletter you have subscribed with your e-mail address.

    We shall not contact you for marketing purposes by e-mail, telephone, text message, or post unless you have given us your prior express consent or the communication is directly related to you and complies with the requirements of the General Data Protection Regulation (Regulation (EU) 2016/679).

 Article 11 How you can access, rectify, or delete your personal data

    You shall have the right at any time to request us to:

  • access to your personal data collected in the process of providing and using the services, including: confirmation of whether we are processing your personal data, the categories of personal data, the purposes of that processing, and the recipients to whom the data is disclosed, as wells as a communication with a copy of your personal data being processed and its source;
  • rectification of information you have requested from us where it has become incorrect or invalid, e.g. your e-mail address, and any other information;
  • deletion or blocking of your personal data where its processing does not comply with the requirements of the Personal Data Protection Act or the General Data Protection Regulation (Regulation (EU) 2016/679);
  • notification of such rectification, deletion or blocking to third parties to whom your personal data has been disclosed, except where this is impossible or involves excessive effort.

    The action requested by you in providing access to, rectification, deletion or blocking of personal data shall only be carried out in respect of your personal data. It shall be carried out free of charge.

    In order to request access, rectification, deletion or blocking of your personal data that we process, it is necessary to send us a written request that contains:

  1. the name, address and other identifying data of the individual concerned;
  2. a description of the request;
  3. the preferred form for the provision of the information referred to in Article 28, para. 1;
  4. signature, the date of submission of the request and a mailing address.
  5. notarised power of attorney, when submitted by an authorised person. The request may also be signed by electronic signature.

    The request shall be sent to the following e-mail address:

    We shall comply with your request for access, rectification, deletion or blocking within 14 days, subject to the legal requirements and exceptions in this respect.

    You shall be notified of the decision to carry out the requested action or refusal to do so as required by law. The notice thereof shall be sent to you by post with return receipt requested, or may be obtained in person against signature.

 Article 12 How you can file an objection or complaint against the processing of personal data

    In the cases provided for by law, you shall be entitled to:

  • object to the processing of your personal data to us, provided that there is a legal basis for doing so; where the objection is justified, the personal data of the individual concerned may no longer be processed;
  • object to the processing of your personal data for direct marketing purposes;
  • be notified before your personal data is first disclosed to third parties or used on your behalf for the purposes referred to in the preceding paragraph of this Article, and be given the opportunity to object to such disclosure or use.

    If you wish to make any complaint about the way in which your data is processed, you can contact us at If you are not satisfied with our response or do not believe that we are processing your data in a lawful manner, you may contact the competent data protection authority, the Commission for Personal Data Protection.

    Address: Sofia 1592, 2, Prof. Tsvetan Lazarov Blvd.

    Phone: 02/915 35 18, 02/915 35 15, 02/915 35 19, Fax: 02/915 35 25



 Article 13 Security measures available to protect your information from loss, misuse, or alteration

    When you give us personal information, we take steps to ensure that it is handled securely. The website uses a secure communication protocol SSL certificate. HTTPS authenticates the website and the corresponding web server it is uploaded to. It also bi-directionally encrypts the connection between client and server, which provides protection against eavesdropping, tampering or forgery of message content. In practice, this provides ample assurance that the user is connecting to the correct site (not a fake copy thereof), as well as ensuring that the content of messages between the user and the site cannot be read or tampered with by third parties. Additional information on HTTPS: (

    Non-sensitive information (your e-mail address, etc.) is routinely transmitted over the Internet, and 100% security can never be guaranteed thereof. In this regard, while we strive to protect your information, we cannot guarantee the security of any information you send us, and you do so at your own risk. Once we receive your information, we do our utmost to ensure its security on our systems.

 Article 14 Profiling

    We shall not use automated decision making or profiling.

 Article 15 Use of cookies

    Like many other websites, ours uses cookies. “Cookies” are small discrete packets of information sent by an organisation to your computer to recognise you when you visit. They collect statistics about your browsing activities. This allows us to track user traffic patterns as well as develop statistical analyses of service usage, such as the time spent on the website and the pages that are visited most frequently. Cookies do not identify you as an individual, and aggregated statistics do not include personal information. Cookies help us improve the website and provide a better personalised service.

    By agreeing to use this site and its services, you consent to the use of cookies, including Google Analytics cookies.

    If you prefer not to receive cookies while browsing the Website or via HTML formatted e-mails, you could opt-out of them. To do this, you can set your internet browser to warn you before accepting a cookie or to opt-out of cookies when alerted to their presence. You can usually find these settings in the ‘Options’ or ‘Preferences’ menu of your browser. To be aware of these settings, and for more detailed information, you can use the ‘Help’ button on your browser menus.

 Article 16 Links to other websites

    Our website may contain links to other websites operated by other organisations. This Privacy Policy only applies to our website, so we encourage you to read the privacy statements of other websites you visit. We are not responsible for the security policies of other websites, even if you use links from our site to reach them.

    Furthermore, if you come to our website through a third party site, we cannot be responsible for the privacy policies and practices of the owners and administrators of that third party website, and we encourage you to check their Privacy Policy.

 Article 17 Transfer of personal information outside Europe

    As part of the services we provide to you, the information you provide to us may be transferred to countries outside the European Union (“EU”). These countries may not have similar data protection laws as Bulgaria. By providing your personal data, you consent to this transfer, storage, or processing. If we transfer your information outside the EU in this manner, we shall take appropriate security measures to ensure that your personal information is protected in accordance with this Privacy Policy.

    If you use our services while outside the EU, your information may be transferred outside the EU in order to provide those services to you.

 Article 18 Revision of this Policy

    We review this Policy regularly to ensure quality and lawful protection of your personal data. This Policy was last updated in March 2018 and complies with the General Data Protection Regulation (Regulation (EU) 2016/679).